Order Online
Search
NYSE
 

MANAGER, IT CUSTOMER ON-BOARDING

Apply Now    
Job ID:
R15973
Location:
Veritiv - Exton PA
City:
Exton
State:
PA
Veritiv has an expansive North American network with more than 180 locations, and we do business with
more than half of the Fortune 500. We're a big company, but we’re also a new company, shaping our
systems and processes to support a successful and sustainable future. We don't just encourage an
entrepreneurial spirit, we embody it.
Are you looking to join a company where you feel empowered in your work and your job is not just a job,
but a path toward a rewarding and successful career? Do you want to be part of a company that
customers and suppliers not only want to do business with but need to do business with?
If you answered yes, then Veritiv might be the place for you. We encourage you to learn about and apply
to Veritiv if you seek a unique work experience, where diverse ideas are met with enthusiasm, and where
you can realize your full potential.

Position Description

Job Responsibilities:

  • Supervise team of 10+
  • Business Analysis and technical leadership of the team
  • Coordination and prioritization of work within the team 
  • Working with Veritiv business partners, stakeholders, and customers in implementation of electronic partner integrations
  • Report on Team workload, interaction & performance to Team Manager.
  • Maintain, Communicate & Drive Key performance metrics within teams to ensure & measure productivity.
  • Maintain System Security & SOX compliance
  • Document and Communicate best practice processes within department functions.
  • Coordinate Training, coaching & ongoing skill assessment for team members, including Performance Review Processes.
  • Other related duties and responsibilities as required or assigned.

Qualifications / Knowledge & Experience: 

  • College degree required or equivalent work experience
  • 5-7 years of business analysis experience
  • 5 years of EDI experience
  • Previous Team Supervisory experience with proven training & coaching skills a plus.
  • Strong Communication & people management skills;
  • Process oriented and skilled at establishing system & Department work flows.
    Detail oriented.  
  • Understanding of order processing, invoicing routines and procedures
  • Knowledge of JIRA a plus
  • SQL querying experience a plus
  • Experience working with a distributed team

Budget/P&L responsibilities:

  • Input into the department budget and will help to manage the budget their team contributes to


Veritiv is an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law. Additionally, Veritiv will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Veritiv’s legal duty to furnish information. If you would like more information about your EEO rights as an applicant, please click here:http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf

http://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

Apply Now    
Link for schema