Veritiv has an expansive North American network with more than 180 locations, and we do business with
more than half of the Fortune 500. We're a big company, but we’re also a new company, shaping our
systems and processes to support a successful and sustainable future. We don't just encourage an
entrepreneurial spirit, we embody it.
Are you looking to join a company where you feel empowered in your work and your job is not just a job,
but a path toward a rewarding and successful career? Do you want to be part of a company that
customers and suppliers not only want to do business with but need to do business with?
If you answered yes, then Veritiv might be the place for you. We encourage you to learn about and apply
to Veritiv if you seek a unique work experience, where diverse ideas are met with enthusiasm, and where
you can realize your full potential. Position Description
Position supports the Unify centralized PO and invoice processing system. Unify Coordinator manages and maintains National and Regional customized ordering and billing accounts. Research all issues to resolution to include communications with both internal and external customers.
Ensure data integrity to guarantee correct contract pricing on sales transactions.
Research errors to ensure accurate billing.
Responsible for integrity of all bill-to account setup requests.
Research and troubleshoot all contract download issues for both pricing and costing in UNIFY and VOS(SFD).
Identify, document and escalate root cause of invoice/ordering discrepancies to reduce or eliminate redundant errors.
Research and troubleshoot invoice errors in Unify for all market areas within 3 days of invoice date.
Research and troubleshoot a variety of pricing, costing, account, and sales order issues in multiple systems.
Perform invoicing on customer specific portals- Ariba, Xign
Research open invoices on customer portals
Ensure all customer invoice files/spreadsheets are distributed timely.
Audit system interfaces and address system failures (customer and internal).
Document system and account specific data to ensure solid back-up
Interface with Master Item File and local item maintenance teams to resolve various item maintenance issues.
Interface with various departments (collections, customer service, contracts, account managers) to ensure data integrity and resolve discrepancies.
Other related duties and responsibilities as required or assigned.
Required Skills /Behaviors:
Strong communication skills
Customer service and organizational skills are required
Ability to respond to high priority situations in a prompt and efficient manner
Ability to exercise sound judgment during problem resolution
Strong team player
Strong math aptitude
Demonstrates a willingness to learn
Ability to handle complex issues and logistics independently
Excellent follow-up skills required
Adapts to change
Experience with computer systems, including PCs and mainframes required. Excel knowledge preferred
VOS/SFD, UNIFY, UNISCORE experience is a plus, but not required.
Required Experience & Education:
2+ years business experience
College degree preferred or will consider high school diploma with commensurate