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Are you looking to join a company where you feel empowered in your work and your job is not just a job,
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If you answered yes, then Veritiv might be the place for you. We encourage you to learn about and apply
to Veritiv if you seek a unique work experience, where diverse ideas are met with enthusiasm, and where
you can realize your full potential.
Job Summary and Scope:
Leads the Enterprise Voice Network team that supports these environments. Responsible for managing day-to-day operations of direct reports and the conducting scheduled performance reviews. Duties include but not limited to technical architecture, design activities and focus on reducing costs and improving service through improved processes and effective application of information technologies consistent with the business and IT strategies. Provide leadership, development and guidance for technical staff. Scope of responsibility includes support, architecture, analysis, and assistance with strategy and design of the following enterprise infrastructure and operations areas: Voice Communications Network and systems (VoIP), Call Center technologies (UCCE) and a variety of phone systems, Video Telepresence technologies (focusing on Cisco collaboration suite of tools), Enterprise voicemail infrastructure (Cisco and Avaya), Audio Conferencing service (Cisco Webex), collaboration technologies, performance management platforms and tools, and more.
Other related duties and responsibilities as required or assigned.
Qualifications / Knowledge & Experience:
Working Conditions/Physical Requirement:
Veritiv is an Equal Opportunity/Affirmative Action employer. Individuals seeking employment are considered without regards to race, ethnicity, color, creed, religion, sex, sexual orientation, marital status, age, disability, gender identity or expression, genetic information, national origin, protected veteran status or any other classification protected by law. Additionally, Veritiv will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Veritiv’s legal duty to furnish information. If you would like more information about your EEO rights as an applicant, please click here:http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf